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Work in a pub

Join the Brains family, and give our customers great service so they can relax and enjoy everything we have to offer.

Why join us?

We’re proud to be a family run business, and want you to be a part of our family. Whether you’re bringing our customers together with your quality charm; serving drinks & food with a cheeky smile, or keeping the place spick and span you’ll be making a difference.

Don’t have much experience? Don’t panic. This is something our Team can teach you. Just bring an eager attitude and we’ll take care of the rest.

Join us and you’ll feel the buzz of being a Brains Legend too.

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Induction and Training

Our fantastic Pub Managers can’t wait to welcome you to their Team.  You’ll find a warm Welsh welcome in your new place of work and a structured plan that you’ll follow to ensure that you’re geared up to be the best staff member that you can be.

Your training will involve online tools and traditional sessions, but mostly will be with the Team and real customers in a live environment. 

It's important that you also get an understanding of the whole business, so that you will have the confidence to leap in and save the day in any part of the pub!  So, we'll cover that too whilst we support you to be 'multi-skilled'. 

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Recruitment Process

For these roles, The Management Team at the venue itself will receive your application.  They will let you know directly if you have been successful in reaching interview stage and will call you to arrange this.

Usually the Manager will hold your interview in the pub, and you shouldn’t have to prepare anything – just ensure to bring along your right to work documentation (e.g. passport, national insurance number). And, of course your winning smile. We know interviews can be quite daunting but don’t worry – our Managers don’t bite!

If you’re successful after interview, you’ll be offered a position with us. We’ll then ask for references, ask you to complete all relevant paperwork and discuss a date for your induction and first shift.  Good luck!

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Every member of our Team is equally important.  Once you have been with us for 13 weeks you are entitled to our staff discount scheme.  This gives you 15% off in all of our Managed Houses, and is applicable to room bookings and functions too.  Why not use this when taking a holiday?  We'll also give you 28 days holiday per year.  

As a Team Member at Brains, you will be enrolled into the People’s pension scheme helping you to secure your future long term. And short term, we can provide you with the best training and support to help you reach your career dreams.

Finally, take advantage of our online shopping discount site exclusively for our employees.

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